Privacy Policy

Effective Date: July 28, 2026

Last Updated: July 28, 2026

Welcome to SentinalCore (“we,” “our,” or “us”). SentinalCore is dedicated to providing secure, reliable, and scalable technology solutions, including managed IT support, cybersecurity assessments, cloud integrations, and AI automation. We respect your privacy and are committed to protecting the personal and operational data entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://sentinalcore.ai) or engage with our professional IT and cybersecurity services.

1. Information We Collect

Depending on how you interact with SentinalCore, we collect different types of information:

A. Information You Provide Directly

• Contact & Inquiry Details: When you request a consultation, book a compliance assessment, fill out a contact form, or sign up for services, we may collect your full name, business email address, phone number, job title, company name, and details about your IT needs.

• Client System & Account Credentials: When providing managed services, cybersecurity audits, or Microsoft 365/cloud integrations, authorized representatives may provide administrative credentials, network topology data, or system configuration logs required to deliver our services.

B. Automated & Technical Data

• Device & Log Data: When you visit our website, our servers automatically record information such as your IP address, browser type, operating system, referring URL, pages viewed, and access timestamps.

• Cookies & Web Technologies: We use essential security cookies to prevent fraud and site abuse (e.g., Turnstile verification). With your consent, we may also use performance and analytics cookies to analyze site traffic and enhance visitor experience.

2. How We Use Your Information

SentinalCore uses the information we collect to:

• Deliver & Support Services: Provide managed IT support, conduct security assessments, manage cloud environments, and implement AI/automation frameworks.

• Process Consultations & Inquiries: Respond to inquiries, evaluate business requirements, and schedule consultations or risk assessments.

• System Defense & Operations: Monitor network security, analyze system logs, detect anomalies, and defend against unauthorized access or cyber threats.

• Maintain Compliance & Standards: Ensure operational workflows align with industry security standards and regulatory frameworks (e.g., UK GDPR, ISO 27001, SOC2).

• Business Communications: Send updates, invoices, security alerts, service notices, and relevant technology updates (you can opt out of non-essential emails at any time).

3. How We Share and Protect Your Data

We do not sell, rent, or trade your personal or client data to third parties under any circumstances.

We may share information only in limited operational circumstances:

• Authorized Service Providers: We may share data with vetted third-party vendors and cloud infrastructure partners (e.g., Microsoft Azure, AWS, secure chat, hosting, or analytics platforms) strictly to operate our business and deliver services.

• Legal & Regulatory Obligations: If required by law, subpoena, or legal process, we may disclose information to protect our legal rights, investigate fraud, or comply with cybersecurity regulatory mandates.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, client data may be transferred as part of standard business continuity subject to equivalent privacy commitments.

4. Cybersecurity & Data Protection

Because cybersecurity is at the heart of what we do, SentinalCore employs rigorous physical, administrative, and technical safeguards to protect your data:

• Encryption: Data in transit and at rest is encrypted using industry-standard protocols.

• Zero Trust & Access Control: Role-based access controls (RBAC) and multi-factor authentication (MFA) ensure only authorized personnel access client systems.

• Continuous Auditing: Regular vulnerability scans, log analysis, and security controls are maintained to mitigate cyber risks.

While no security framework can guarantee 100% absolute protection, we continuously refine our defenses to safeguard all information entrusted to us.

5. Your Data Rights & Choices

Depending on your jurisdiction (including the UK GDPR, EU GDPR, and applicable local privacy laws), you have specific rights regarding your personal data:

• Right of Access & Rectification: You may request details about the personal data we hold about you and request corrections.

• Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal data when it is no longer necessary for service delivery or legal obligations.

• Right to Object / Opt-Out: You can opt out of analytical cookies or marketing communications at any time via the unsubscribe links provided in our emails or site cookie banners.

To exercise any of these rights, please contact our data team at [privacy@sentinalcore.ai] or [contact@sentinalcore.ai].

6. Children’s Privacy

Our website and services are intended exclusively for businesses, technology professionals, and adult visitors. We do not knowingly collect or solicit personal information from individuals under the age of 16.

7. Updates to This Policy

SentinalCore reserves the right to modify this Privacy Policy periodically to reflect changes in our technology practices, legal obligations, or operational requirements. Any revisions will be published on this page with an updated “Last Updated” date.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us