Managed IT Services

🔧 Sentinalcore Managed Services: Proactive Support, Competitive Edge

Sentinalcore’s Managed Services offer comprehensive, proactive IT management for your entire digital landscape, ensuring stability, security, and efficiency. Leveraging our onshore and offshore team model, we provide a highly competitive blend of expert support and cost-effectiveness. Our services cover everything from on-premises Microsoft infrastructure (Active Directory, Windows Server, Exchange) to comprehensive Microsoft 365 cloud services (Exchange Online, SharePoint, Teams, Defender), and full management of your Microsoft Azure and Amazon Web Services (AWS) environments. We also specialize in hybrid cloud solutions, unified monitoring, advanced network infrastructure management (wireless, switches, routers, firewalls), and robust security & compliance strategies, including Zero Trust architecture. With Sentinalcore, your IT operations are continuously optimized, allowing you to focus on your core business.

🔧 On-Premises Infrastructure Services (Microsoft Technologies)

Active Directory & Identity Management
  • Design, deployment, and maintenance of Active Directory (AD)
  • Group Policy management
  • AD Federation Services (ADFS)
  • Identity lifecycle management
Windows Server Management
  • Installation, configuration, and patching
  • Role-based services (DNS, DHCP, File Services, Print Services)
  • Server performance monitoring and optimization
  • Failover clustering and high availability
Exchange Server Management
  • On-premises Exchange deployment and hybrid configuration
  • Mailbox management and migration
  • Backup and disaster recovery
  • Anti-spam and email security
System Center Suite
  • System Center Configuration Manager (SCCM) for patching and software deployment
  • System Center Operations Manager (SCOM) for monitoring
  • Data Protection Manager (DPM) for backup and recovery
Virtualization & Hyper-V
  • Hyper-V deployment and management
  • Virtual machine provisioning and lifecycle management
  • Storage and network virtualization
Backup & Disaster Recovery
  • Cloud and On-premises back solutions
  • Integration with Azure Backup
  • Disaster Recovery and Business Continuity planning and implementation

☁️ Microsoft 365 Cloud Services

Microsoft 365 Tenant Management
  • Licensing and subscription management
  • User provisioning and lifecycle management
  • Security and compliance configuration
Exchange Online
  • Mailbox migration and hybrid setup
  • Email security and anti-phishing
  • Archiving and retention policies
SharePoint Online & OneDrive
  • Site architecture and governance
  • Document management and collaboration
  • Data loss prevention (DLP) and compliance
Microsoft Teams
  • Teams governance and lifecycle management
  • Voice integration and telephony (Direct Routing)
  • App integrations and automation
Microsoft Defender & Compliance
  • Defender for Office 365 setup and monitoring
  • Insider risk management
  • Compliance Manager and regulatory templates

☁️ Microsoft Azure Services

Azure Infrastructure Management
  • Virtual Machines (VMs), networking, and storage
  • Azure Resource Manager (ARM) templates
  • Azure Monitor and Log Analytics
Azure Active Directory (AAD)
  • Identity and access management
  • Conditional Access and MFA
  • B2B and B2C identity solutions
Azure Security & Governance
  • Azure Security Center configuration
  • Policy and blueprint management
  • Role-Based Access Control (RBAC)
Azure Backup & Site Recovery
  • VM and workload backup
  • Disaster recovery planning and testing
Azure DevOps & Automation
  • CI/CD pipeline setup
  • Infrastructure as Code (IaC) with Bicep/Terraform
  • Azure Automation and Logic Apps

☁️ Amazon Web Services (AWS) Managed Services

AWS Infrastructure Management
  • EC2, S3, VPC, and IAM configuration
  • Auto-scaling and load balancing
  • CloudWatch monitoring and alerting
AWS Security & Compliance
  • Identity and Access Management (IAM)
  • Security groups and NACLs
  • AWS Config and CloudTrail
AWS Backup & Disaster Recovery
  • Backup strategies using AWS Backup
  • Cross-region replication
  • DR runbooks and testing
AWS Hybrid Integration
  • AWS Direct Connect and VPN setup
  • Hybrid Active Directory
  • Integration with on-premises workloads

🔄 Hybrid Cloud & Cross-Platform Services

Cloud Migrations
  • On-prem to Azure or AWS migration
  • Microsoft 365 tenant-to-tenant migration
  • Email, file, and application migration
Monitoring & Management
  • Unified monitoring across environments
  • Centralized logging and alerting
  • SLA-based performance reporting
Security & Compliance
  • Zero Trust architecture implementation
  • Endpoint Detection and Response (EDR)
  • Compliance audits and reporting
Azure Backup & Site Recovery
  • Tier 1–3 support for Microsoft and cloud platforms
  • Remote troubleshooting and remediation
  • 24/7 support options

🌐 Network Infrastructure Managed Services

Wireless Network Management
  • Wi-Fi access point deployment and tuning
  • Secure guest and enterprise wireless networks
  • Wireless controller configuration
  • RF planning and interference mitigation
Network Monitoring & Optimization
  • Real-time network performance monitoring (latency, jitter, packet loss)
  • SNMP-based monitoring and alerting
  • Bandwidth usage analysis and reporting
  • Network topology mapping and documentation
Switch Management
  • VLAN configuration and segmentation
  • Spanning Tree Protocol (STP) and loop prevention
  • Port security and MAC filtering
  • Link aggregation and redundancy
  • Monitoring and troubleshooting of switch performance
Router Management
  • Configuration and maintenance of enterprise routers (Cisco, Juniper, MikroTik, etc.)
  • Routing protocol management (OSPF, BGP, EIGRP)
  • WAN optimization and QoS configuration
  • VPN setup (site-to-site and remote access)
  • Firmware updates and performance tuning
Firewall Management
  • Deployment and configuration of firewalls (e.g., Fortinet, Cisco ASA, Palo Alto, Azure Firewall)
  • Policy creation, rule optimization, and change management
  • Intrusion Detection and Prevention Systems (IDS/IPS)
  • Regular security audits and compliance checks
  • High availability and failover configuration
Network Security & Compliance
  • Zero Trust Network Architecture implementation
  • Network segmentation and micro-segmentation
  • Security posture assessments
  • Compliance with standards (ISO 27001, NIST, GDPR, etc.)
Hybrid Network Integration
  • Integration of on-premises networks with Azure/AWS VPCs
  • VPN and ExpressRoute/Direct Connect setup
  • Secure cloud connectivity and routing
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